Key objectives:

•  Establish and improve library infrastructure.

•  Electronic linking of public libraries to provide electronic access to information.

•  Effective use of electronic information networks.

•  Marketing and promoting of Library & Information Services.

•  Provision of Regional Library Services to public libraries through regional libraries.

•  Facilitation and Establishment of Cenotaph projects.

•  Promotion and restoration of Museums and heritage sites.

•  Establishment of Archive centre and preservation of archive material.

•  Manage grants to Heritage statutory bodies and NGO's.

•  Collaboration with other Heritage Institutions, e.g. SAHRA.

•  Establishment of Cultural Museums

•  Facilitate the Provision of Provincial Archival Infrastructure.

•  Provision of record management and Archival Services.

Programmes to communities:

•  Purchasing, processing and provisioning of library material to more than 139 public libraries and 1 Central Reference Library

•  Management of Building Electronic Bridges Project (computerizing of public libraries)

•  Provide Regional Library Services at 139 public libraries through 6 Regional Libraries

•  Marketing and promoting Library & Information Services at 139 public libraries

•  Management of administration of 6 Regional libraries

•  Provide Central Reference Library Services

•  Rendering professional support in library & information management activities and programmes